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Location:

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01-Dec-2025

Service Coordinator

Location: Melbourne, Victoria

Package: Competitive base + Super + Bonus

My client is a global leader in industrial technologies, specialising in air, fluid, and energy solutions. With ISO-certified systems and a strong focus on quality and safety, they are trusted across industries including manufacturing, mining, power generation, and broader industrial services. Their reputation is built on technical expertise, reliability, and exceptional customer support, making them a preferred partner in service and maintenance solutions.

The Role

We are seeking a Service Coordinator to join the team in Melbourne. You will be responsible for coordinating day-to-day service operations, supporting field technicians, and ensuring customer service jobs are delivered efficiently and to the highest standard. This role is perfect for a proactive individual who thrives in a fast-paced environment and enjoys working with customers and technical teams.

Key Responsibilities

• Coordinate and schedule service jobs and field technicians
• Raise purchase orders, sales orders, and prepare job documentation
• Liaise with customers, suppliers, and internal teams to meet service requirements
• Maintain accurate service records, job notes, and technician timesheets
• Support warranty, repairs, and parts ordering processes
• Provide backup support to the Service Operations Manager when required

About You

• Experience in service coordination, scheduling, or service administration
• Strong communication and organisational abilities
• Proficiency with Microsoft Office; SAP or other ERP system experience is highly regarded
• Ability to multi-task, prioritise, and work to deadlines
• Customer-focused mindset with strong problem-solving skills

On Offer

• Competitive base salary + Super + Bonus
• Opportunity to join a global, industry-leading organisation
• Supportive environment offering training, development, and career progression